Arkansas Nursing Home Ombudsman Program -

What is it?

Mandated by the Federal Older Americans Act, the Long-Term Care Ombudsman Program protects and promotes the rights and quality of life for people who reside in nursing homes. Ombudsmen have a hands–on working relationship with the residents and staff of the facilities in their areas and inform nursing home residents and their families of their rights. The nursing home ombudsmen program is available to all current residents and prospective residents.

When should you contact a nursing home ombudsman?

  • To Resolve Complaints
  • To Request Better Individualized Care
  • To Confidentially Communicate Problems and Concerns
  • To Gain Feedback Prior to Choosing a Nursing Home

Will an ombudsman share a nursing home’s complaint record?


What are critical questions to ask an Ombudsman when considering a nursing home?

Caregiverlist’s Nursing Home Checklist provides an overview.

State Ombudsmen

Robert Nixon
State LTC Ombudsman
AZ Aging & Adult Administration
1789 West Jefferson 2SW 950A
Phoenix, AZ 85007
Tel: (602)542-6454
Fax: (602)542-6575

Kathie Gately
State LTC Ombudsman
State LTC Ombudsman
AR Division of Aging & Adult Services
P.O.B. 1437
Slot 1412
Little Rock, AR 72203
Tel: (501)682-8952
Fax: 501-682-8155